NetDocuments CA Service Status

All Systems Operational

Platform Operational
90 days ago
100.0 % uptime
Today
Subsystem Operational
Search Operational
Indexing Operational
Background Processing Operational
Smartview Operational
Patternbuilder Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
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No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Scheduled Maintenance Window - NetDocuments Network Update - CA Service Apr 25, 2026 23:00 - Apr 26, 2026 00:00 EDT

Following on our recent communications, the NetDocuments CA Service region will undergo a Scheduled Maintenance Window outside of regional business hours on Saturday, April 25th, 2026, between the hours of 11:00 pm and 12:00 am EDT to conduct a name server migration. 

We do not anticipate any downtime or customer impact during this event.  This is an informational message only.  More details on upcoming changes can be found here:
https://support.netdocuments.com/s/article/Upcoming-NetDocuments-Network-Update-May-2026

If you have any questions about this Maintenance Window, please contact Support via the portal: https://support.netdocuments.com/

Posted on Apr 15, 2026 - 20:20 EDT
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Apr 16, 2026
Completed - The scheduled maintenance has been completed.
Apr 16, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 22:00 EDT
Scheduled - The NetDocuments Canada Service region will undergo an Accelerated Maintenance Window outside of regional business hours on Wednesday, April 15th, 2026, between the hours of 10:00 pm and 12:00 am EDT.

While we do not anticipate any downtime during this event, we are announcing a formal Maintenance Window as there is a limited possibility of brief Service interruptions during the window. We will provide real-time updates here should anything change.

If you plan to be working on documents during the maintenance window, you can check out the documents before the maintenance window commences and use "Offline mode" in ndOffice. Your documents and any saved changes will be kept locally until you go back Online in ndOffice.

If you have any questions about this Maintenance Window, please contact Support via the portal: https://support.netdocuments.com/

Apr 13, 18:26 EDT
Apr 15, 2026
Apr 14, 2026

No incidents reported.

Apr 13, 2026

No incidents reported.

Apr 12, 2026

No incidents reported.

Apr 11, 2026

No incidents reported.

Apr 10, 2026

No incidents reported.

Apr 9, 2026

No incidents reported.

Apr 8, 2026

No incidents reported.

Apr 7, 2026

No incidents reported.

Apr 6, 2026

No incidents reported.

Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.

Apr 3, 2026

No incidents reported.

Apr 2, 2026

No incidents reported.